10 articles about Sports & Leisure, in reading order.
Sports & Leisure
Tennis courts, football pitches, a pool and a café across three sites, usually run with a diary, a spreadsheet, a card machine and a group chat. This is a day at a demonstration leisure business running all of it on Parsware instead.
Sports & Leisure
Four courts a month, or was it five? Is he still paid up? At most clubs the answers live in somebody's head. Here is a demonstration club where every membership says what it gives, every member says where they stand, and a suspended member is refused at the desk with the reason.
Sports & Leisure
Two people turn up for the same court, and somebody has to explain. Here is a demonstration club where every court, pitch and lane is on one sheet, and a booking that can't happen is refused when it is made, not on the night.
Sports & Leisure
Eight pounds or eighteen? Members and non-members, peak evenings and weekends: at most clubs every booking is a sum somebody does in their head. Here is a demonstration club where prices are a list of rules, and every booking says which rule set its price.
Sports & Leisure
Twenty-five pounds back, or nothing? At most clubs a cancellation is a phone call and a judgement. Here is a demonstration club where the rule is written down once, and every cancelled booking works out its own refund.
Sports & Leisure
Twenty places in the class. Who gets the last one, and who tells the twenty-first? Here is a demonstration club where every class counts its own places, a course is booked once for every lesson, and the register is on the session.
Sports & Leisure
A coffee is £2.50, and £2 for a member. So who at the counter knows which customer is which? Here is a demonstration club whose till knows its members, works out the change, and writes every sale down against the right site.
Sports & Leisure
Fifty members pay their fees every month. Did they all pay, and who's checking? Here is a demonstration club where every member's payments are set out with their dates, a declined card lands on one list with the reason, and the desk takes the payment when the member is in.
Sports & Leisure
Ten to eleven at night, and a member wants a court tomorrow evening. Who tells her if one's free? Here is a demonstration club whose members book for themselves on the club's own page, from their phone, and whose desk sees the booking the moment it is made.
Sports & Leisure
How did today go, and how's the month looking? Here is a demonstration club where the first page you open answers both: the day's bookings and attendance, the month's money, how much of the place was used, and a report for anything more, all worked out as it happens.
