Parsware
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Sports & Leisure

Everyone sees their own job

Who at your club can change the prices, and who can see the takings? Here is a demonstration club where the desk, the café till, an instructor and the manager each sign in to the same app and each see their own job: nothing missing, and nothing they shouldn't touch.

A coral card reading "PRICES? Who can change them?" beside a price list whose command bar offers Save, Save & Close, Deactivate and Delete.

Who at your club can change the prices? And who can see the takings?

At a lot of clubs, the whole team shares one login. Everybody sees everything, and anybody can change anything. Or it's locked down so tight that the desk rings the manager for every little thing.

Here's a demonstration club on Parsware, with three sites: a leisure centre, a tennis club and a football centre. The screens are the real application, and the people and the data are made up for the demonstration. Everyone signs in as themselves, and the app shows each of them their own job.

Sophie, on the front desk

Today's figures, customers and members, bookings, the timetable, and the till. Everything the desk needs.

Sophie's menu: Today, Customers, Members, Memberships, the Till, Sales, Products, Bookings, the Resource sheet, the Timetable, Courses and Attendance.

She can look up any price, so she can tell a customer what it costs. But she can't change it: there's no Save, and nothing to type into.

The Standard prices list as Sophie sees it: its name, currency and dates, with no commands above it and no field that takes typing.

Her reports are the desk's: bookings, classes, members, and who hasn't paid. Not what the club earns.

Sophie's reports: memberships, bookings by day, resource use, class and course occupancy, no-shows, bookings by outcome, failed payments, active members and frequent users. No revenue report.

Oliver, on the café till

He sees the till, the products and the sales.

Oliver's menu: Customers, Members, Memberships, the Till, Sales, Products, Bookings, the Timetable and Courses. No Today.

Nothing about the club's money, and no reports at all. The menu doesn't even offer them.

Oliver's area menu: Front desk, Finance and Settings. There is no Reports.

Megan, who teaches Spin

Her timetable shows her own classes, and nobody else's.

Megan's week: her Spin classes on Tuesday, Thursday and Saturday, and none of the Yoga that another instructor teaches.

Her register is this morning's class: the people who booked, by name.

Registers to take: this morning's Spin, one line per person who booked.

She opens one, and marks them present. That's all she needs, so that's all she gets.

One line of the register, marked Present and saved, with the customer's name and Megan as the instructor.

James, who runs the centre

He sees all of it: today's figures, and every report, the money included.

Today's figures beside James's reports, including Booking revenue, EPOS revenue and Refunds.

And he's the one who can change a price.

The same Standard prices list as James sees it, with Save, Save & Close, Deactivate and Delete, and fields he can type into.

What changes for you

Nobody shares a login, and nobody has to ask for what their job needs. The desk serves customers, the till sells, the instructor takes the register, and the manager decides, each from the same app, each seeing their part of it. Who can do what is set once, for each role, and everyone who holds the role gets it.

Tell us how your business runs, and we'll show it to you running. Get in touch.